1. Who We Are
MetroWave Media Group dba WaveNation Media operates WaveNation, a digital media platform for radio, video, editorial content, creator tools, subscriptions, community features, and related services. This Privacy Policy explains how we handle personal information when you visit https://wavenation.online, use our apps, listen to streams, watch video content, create an account, subscribe, submit content, contact us, or interact with our services.
This policy is a launch-ready draft and should be reviewed by legal counsel before publication, especially as WaveNation adds additional apps, creators, advertising partners, payment processors, and monetization tools.
2. Information We Collect
We may collect information you provide directly, information collected automatically, and information from third-party services you choose to connect.
- Account information, such as name, email address, username, profile photo, authentication identifiers, password/session data, preferences, subscription status, and account settings.
- Creator and contributor information, such as bio, social links, uploaded media, rights information, agreements, payout details, tax documentation where applicable, and communication history.
- Contact and support information, such as messages, requests, forms, email communications, feedback, reports, appeals, and legal notices.
- Usage information, such as pages viewed, streams played, videos watched, search queries, device type, browser type, IP address, referral URLs, approximate location, and interaction events.
- Payment and transaction information processed through third-party providers. We do not intentionally store full payment card numbers on our servers.
- Cookies, pixels, SDKs, local storage, and similar technologies used for security, personalization, analytics, advertising, and performance.
3. How We Use Information
- Provide, operate, personalize, secure, and improve WaveNation services.
- Stream radio, video, podcast, playlist, live event, editorial, and creator content.
- Create and manage accounts, subscriptions, creator profiles, community features, and user preferences.
- Process payments, subscriptions, cancellations, refunds where applicable, creator monetization, tips, ad revenue share, pay-per-view, merchandise splits, and related records.
- Communicate with you about service updates, support requests, policy changes, promotions, legal notices, editorial opportunities, and creator opportunities.
- Analyze performance, audience behavior, content trends, advertising effectiveness, and product quality.
- Protect the platform from fraud, spam, abuse, security threats, copyright violations, rights disputes, and policy violations.
- Comply with legal obligations, enforce our terms, and protect the rights, safety, and property of WaveNation, creators, users, partners, and the public.
4. How We Share Information
We may share information with service providers, business partners, legal authorities, and other parties when necessary to operate the platform or comply with law. We do not sell personal information in the traditional sense. Some advertising or analytics tools may be considered sharing, targeted advertising, or cross-context behavioral advertising under certain privacy laws.
- Service providers, such as hosting, analytics, authentication, email, payment, media storage, moderation, customer support, advertising, and security vendors.
- Advertising and sponsorship partners, where permitted, to measure campaign performance and deliver relevant ads, sponsorships, affiliate campaigns, or sponsored experiences.
- Creators or collaborators when you interact with creator pages, submit content, participate in events, request collaboration, purchase creator offerings, or use monetized creator features.
- Legal, safety, and compliance recipients when required by law or when necessary to protect rights, safety, users, creators, or the integrity of our services.
- Business transfer recipients if WaveNation is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.
5. Cookies, Analytics, and Advertising
We use cookies and similar technologies for essential site functionality, account security, analytics, personalization, content recommendations, advertising, and performance measurement. More detail is available in our Cookie Policy.
6. User Content and Public Information
Content you post, upload, submit, or make public may be visible to other users and may be indexed, shared, embedded, excerpted, monetized, or promoted depending on the feature and any applicable creator agreement. Do not submit private information, confidential material, or content you do not have permission to share.
7. Data Retention
We keep information for as long as needed to provide services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, preserve business records, and protect rights. Creator submissions, licensing records, payout records, tax records, DMCA notices, counter-notices, and moderation records may be retained longer for legal and rights-management reasons.
8. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, export, or object to certain processing of personal information. You may also be able to opt out of certain targeted advertising or marketing communications.
- To make a privacy request, contact legal@wavenation.online.
- You can unsubscribe from marketing emails using the unsubscribe link in the message.
- You can control cookies through your browser settings and, when available, our cookie preference tools.
- You can request account deletion, but we may retain certain records where required or permitted by law.
9. Children and Minors
WaveNation accounts, subscriptions, creator uploads, monetization tools, community posting, and content-submission features are intended for users who are at least 18 years old. WaveNation is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13 without required consent, we will take appropriate steps to delete it.
10. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure, and we cannot guarantee absolute security.
11. International Users
WaveNation is based in the United States and may process information in the United States and other countries where our service providers operate. By using the services, you understand that your information may be transferred to jurisdictions that may have different data protection rules than your location.
12. Contact Us
Privacy contact: legal@wavenation.online
Mailing address: 1027 McClardy Rd, Clarksville, TN 37042